- Is a reservation required?
We recommend that you make a reservation in advance, but even if you do not make a reservation, we will be happy to offer you a table as soon as it is available. We also recommend that you make a reservation in advance if you have any allergies or if you would like to order any special dishes.
- How to make reservations if you are allergic to certain food?
Please inform the restaurant reservation when you make a reservation in advance, and we will be happy to suggest alternative ingredients.
- Is there a cancellation fee?
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Each restaurant has its own cancellation policy.
[La Locanda, MIZUKI, The Lobby Lounge]
<Cancellation Policy>
Please note that cancellation fees apply as follows if you cancel or change the reservation.
1. Cancellation two days before the reservation date: 50% of the course fee
2. Cancellation the day before: 70% of the course fee
3. Cancellation on the reservation date: 100% of the course fee[Chef's Table by Katsuhito Inoue]
<Cancellation Policy>
Please note that cancellation fees apply as follows if you cancel or change the reservation.
1. Cancellation three days before the reservation date: 50% of the food and drink charges
2. Cancellation two days before: 70% of the food and drink charges
3. Cancellation a day before or on the reservation date: 100% of the food and drink charges
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- What is the dress code?
At our restaurant, we embrace a dress code of "casual elegance." This means that jeans and sneakers are acceptable, as long as they are clean and free from excessive wear and tear.Guests are welcome to visit wearing yukata or kimono; however, please refrain from visiting in mourning attire.
- Is it possible to make reservations together with children, is a children's menu available?
Chef’s Table by Katsuhito Inoue : Reservation only for ages 12 and over.
Tempura Mizuki : Reservation only for ages 12 and over from July 2024.
The Bar：Please note that our bar is restricted to guests 20 years and above in compliance with Japanese law.
Each restaurant offers a kids' menu. Please refer to each restaurant's website for the menu. Kids' menus can be ordered on the day of your visit.
Please request in advance for baby food to ensure smooth service. rc.kyoto.restaurant.reservation@ritzcarlton.com
Facility information for kids.
Baby strollers: You can bring strollers to the restaurant.
Baby chairs, children's chairs: Available
Nursing room: No
Diaper Changing station: In the restroom on B2F
- Is there a separate charge for parking?
For details, please check this page.
- Are the restaurants and restrooms equipped with accessible facilities for the physically challenged?
All restaurants, The Bar and The Lobby Lounge are wheelchair accessible. Wheelchair-accessible restrooms are located on the second basement floor and the lobby floor.
- Is it possible to reserve a private room?
A: Yes, private rooms are available, reservations are required in advance.
You can make a reservation online and include your request for a private room in the comments section, and we will be happy to assist you with the arrangements.
[Italian Restaurant La Locanda]
Ebisugawa-tei is a special private room that has been relocated from the former villa of Den Saburo Fujita within the restaurant.
- Ebisugawa-tei Goten Room: Round table / Capacity: Up to 8 guests, Private Room Fee: 50,000 yen (excluding tax)
- Ebisugawa-tei Chidori Room: Rectangular seating / Capacity: Up to 6 guests, Private Room Fee: 30,000 yen (excluding tax)
During lunch, a course priced at 8,223 yen or more must be ordered. This private room requires guests to remove their shoes upon entering, and there is a step at the entrance. The Goten Room and Chidori Room are separated by sliding doors, and there may be other guests using the adjacent room. Thank you for your understanding.
- Facility Usage Guidelines
Q: Are your restaurants non-smoking?
A: Yes, all restaurants, including private rooms, are non-smoking.Q: Are pets allowed in the hotel?
A: Pets are not allowed in our hotel, except for guide dogs.Q: Is it possible to reserve the entire restaurant for a private event?
Unfortunately, we do not offer the option to reserve the entire restaurant for private events.